mode303Privacy Policy
This page describes what we collect when you use mode303 and how we keep that data protected. We take privacy seriously because your trust matters to us. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place a bet on Liga 1, Piala AFF, or any other market on our platform, we collect personal information necessary to deliver our service securely.
Our privacy practices comply with applicable data protection laws in the jurisdictions where mode303 operates. We do not sell your data to third parties for marketing. We share information only with payment processors, identity-verification providers, and other essential service partners needed to run the platform safely.
Our commitment is simple: we collect the minimum data required, protect it with standard encryption, and give you control over what you share. This policy explains exactly how we do that.
What Data We Collect on mode303
When you register on mode303, we collect your email address, username, and password. We also collect your date of birth and full name during account verification (Know Your Customer, or KYC). This information is necessary to confirm your identity, comply with anti-money-laundering regulations, and prevent fraud.
When you fund your account, we collect payment method details. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), our payment processor captures transaction data. We do not store full payment card numbers; instead, our processors handle sensitive payment information and return a token to mode303 for future transactions.
We also collect behavioural data: which games you play, how long you play, your betting history, and your account balance. This data helps us personalise your experience, detect fraudulent activity, and improve mode303 features. We collect this through cookies and pixel tracking, which we explain below.
We collect device and IP information
When you access mode303 from Jakarta, Surabaya, Bandung, or Medan, we log your IP address and device type (mobile, tablet, desktop). This helps us detect unauthorised access and secure your account.
Our mode303 cookie policy
We use cookies to remember your login status, language preference, and betting history. Cookies are small files stored on your device. They expire after a set period and are used only to improve your mode303 experience. We do not use cookies to track you across other websites—only on our platform.
Session cookies (temporary) are deleted when you close your browser. Persistent cookies (long-term) remain to keep you logged in across visits. You can disable cookies in your browser settings, but this may limit mode303 functionality.
How we use your data on mode303
We use your data to:
- Verify your identity and prevent fraud and money laundering
- Process deposits, withdrawals, and settlements for Liga 1, Piala AFF, Champions League, and all other markets
- Deliver customer support via live chat, email, and in-app messaging
- Send account notifications (login alerts, withdrawal confirmations, bonus credits)
- Comply with legal obligations in supported jurisdictions
- Personalise your mode303 experience and recommend games or markets
Your Rights and Our Commitments on mode303
You have the right to access, correct, or delete your data on mode303. To exercise these rights, contact our support team via live chat or email. We will respond within a reasonable timeframe and, where legally required, grant your request unless legal or operational reasons prevent it (for example, we may need to keep records for anti-money-laundering compliance).
Our servers may sit outside your jurisdiction. We maintain data centres in multiple regions to ensure fast, reliable access to mode303. When your data travels between regions, we use encryption and secure protocols to protect it. By using mode303, you consent to this data transfer.
Third-party processors and our mode303 partners
We share your data with trusted partners who help run mode303:
- Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners (mobile banking, local payment, online payment, e-wallet) receive transaction data to process deposits and withdrawals.
- Identity verification providers: Third-party KYC services verify your identity during account setup.
- Customer support platforms: We use live chat and email systems to store support conversations.
- Analytics services: We track aggregate gameplay to improve mode303 performance and user experience.
All partners sign data-protection agreements and may not use your information for their own marketing.
Data retention and security on mode303
We retain account data for as long as your mode303 account is active and for a period after closure (required for tax and legal compliance). Behavioural data (betting history, game logs) is kept for up to seven years to support dispute resolution and fraud prevention. We use industry-standard encryption (HTTPS, SSL/TLS) to protect data in transit and at rest.
Although we take security seriously, no system is perfectly secure. We maintain firewalls, multi-factor authentication, and regular security audits. If a breach occurs, we will notify affected users and authorities as required by law.
We support your data rights during Idul Fitri and Idul Adha
Our support team remains available during holidays to answer data-access requests or account concerns, ensuring your privacy is protected year-round.
Contact us about privacy on mode303
If you have questions about how we handle your data on mode303, contact our privacy team via email, live chat, or in-app messaging. Our support staff speak English and local languages and can discuss your concerns without judgment. We will respond to privacy requests promptly and work to resolve any issues.
This privacy policy may change as mode303 evolves. We will notify you of material changes via email or a notification on the platform. Continued use of mode303 after a policy update means you accept the new terms.
Our services are available only where local law permits. If you are unsure whether mode303 is accessible in your jurisdiction, contact support or check our legal notice. We are committed to operating transparently and respecting all applicable data protection and gaming regulations wherever we operate.